RIA Compliance Technology Privacy Policy
RIA Compliance Technology (“RIACT” or “we”) values your privacy and recognizes the importance of protecting your personal information. This online privacy statement (“Privacy Policy”) explains how we collect, use, share, and secure your personal information. We use the words “personal information” in this Privacy Policy to describe information that is about you that identifies you. This Privacy Policy explains how we collect, use, disclose, and protect personal data when you visit our website. By using tracking technologies such as cookies and non-cookie technologies, we gather information to improve your experience and deliver relevant content.
This Privacy Policy applies to personal information we collect from visitors to our website and customers of our services.
We may modify this Privacy Policy from time to time. Any changes we make to this Privacy Policy in the future will be posted on our website. The updated policy will take effect upon posting to the website.
This Privacy Policy was last updated on October 1, 2025.
Personal Information We Collect
RIACT may automatically collect certain personal data, including your IP address, browser type and version, device information, and details about your browsing behavior on our site. This data is gathered using technologies like third-party cookies, which are small text files stored on your device, and non-cookie technologies such as tracking pixels or device identifiers.
The data we collect helps us analyze website performance, improve user experience, and deliver content and advertisements tailored to your interests. It also allows us to monitor and prevent fraudulent or unauthorized activity, ensuring the safety and reliability of our services. The email information collected may be used for direct marketing purposes.
You have the right to manage how your personal data is collected through these tracking technologies. To limit or decline data collection via third-party cookies, you can adjust your browser’s settings to block or disable third-party cookies entirely. On mobile devices, you can reset the advertiser identifier through the privacy settings to reduce or eliminate personalized tracking. Please note that disabling certain tracking technologies may affect the functionality and features of our website. (NAI consumer opt-out information can be found here.)
We may share your personal data with trusted third parties, such as advertising partners to deliver relevant ads and analytics providers to help us understand website usage patterns. These third parties operate under their own privacy policies, and we recommend reviewing their practices to understand how they handle your data.
We may use your information for our own marketing purposes. Our advertising Partner, NextRoll, Inc., performs a hash of your email address to serve targeted advertising to other devices connected to you (via cross-device tracking). By submitting this form, you acknowledge NextRoll, Inc.’s hashing and cross-device activity. For more information, please see NextRoll’s Privacy Notice.
RIACT may also collect or ask you to provide personal contact information such as your name, address, telephone number, email address. We may also collect billing and financial information from you, including credit card and payment information. We sometimes maintain other user account information like your transaction history. In some cases, in order to provide you with technical or customer support, we may ask you for additional information.
How We Use Your Personal Information
RIACT only uses your personal information when the law allows us to do so. Most commonly, we will use your personal information where: (i) we need to comply with a legal obligation; (ii) we need to perform a contract we have entered into with you; or (iii) it is necessary for our legitimate interests. In some instances, we process your personal information based on your consent. When the legal basis for the processing of your personal information is your consent, you may withdraw that consent at anytime by canceling your account with us.
Primarily, we use your personal information for our internal business purposes. This is in our legitimate interest in order to operate as a business and monitor and improve the quality of the services we provide. For example, our use of your contact information is necessary to keep you well informed of maintenance, support and usage issues, invoicing and accounting issues, escalated critical issues and problem resolutions that may arise with the services. Your information is also logged to help us diagnose technical problems and to administer RIACT’s website.
We also like to keep you informed about our offered services and trends in the industry so we may also use email addresses to provide you with informative newsletters and other similar information. To opt out of email marketing, you can use the unsubscribe link found in the email communication you receive from us.
We may also track and analyze non-identifying and aggregate usage, including volume statistical information, from website visitors and customers and provide such anonymized information to third parties.
Sometimes we use personal and demographic information to help us determine which services are most likely to be of interest to you or to help diagnose problems with our systems or administration of our website.
We also use demographic information to gather general interest in our products and services, to help in the analysis of product/service usage, purchasing, and target markets.
How We Share Your Personal Information
We may share your personal information with third parties in responding to your requests for products or services or product evaluations. We will not sell, rent, trade or otherwise disclose individual customer information to any third parties or outside companies for any reasons other than those specified in this Privacy Policy.
Where you provide us with credit card information, be assured that we endeavor to use secure technologies to protect such information against unauthorized disclosures. Credit card information may be shared with the credit card companies themselves and with other credit verification organizations. We may also make general information about the purchases available to third parties from time to time.
Our Storage and Retention of Your Personal Information
RIACT securely keeps your information for as long as we reasonably require it, either for business purposes, to comply with any legal obligations, or for as long as we are contractually obliged.
Notice to California Residents
Under the California Consumer Privacy Act (CCPA), as updated by the California Privacy Rights Act, California residents have specific privacy rights. Some information we collect may be exempt from these laws, especially if it’s covered by other laws like the Gramm-Leach-Bliley Act or health privacy laws.
If your information is not exempt, you have the following rights:
- Right to Know: You can ask us what personal information we’ve collected about you in the last 12 months, where we got it from, why we collected it, and if we shared or sold any of it.
- Right to Deletion: You can request we delete the personal information we have about you, although we may need to keep it in some cases (for example, to comply with laws).
- Right to Correct: You can ask us to fix any incorrect information we have about you.
- Right to Limit Use of Sensitive Information: You can request we limit how we use your sensitive personal information, such as only using it to provide services you’ve requested.
Request Verification: To protect your privacy, we’ll need to verify your identity before processing any requests. If you’re a customer, we’ll use your existing account to confirm your identity. If you’re not a customer, we may ask for more information.
Authorized Agent: You can have someone else make a request on your behalf, but we’ll need proof that they’re authorized to do so.
Non-Discrimination: Exercising your privacy rights won’t affect the services we provide to you.
Sale or Sharing of Personal Information: We do not sell your personal information, but we may share it to provide personalized content or ads. You can opt out of this by emailing us.
Other California Rights: Under the “Shine the Light” law, you can request information about when we share your personal information for third-party marketing once a year. To do so, email us with “California Shine the Light” in the subject line.
Notice to Residents of Other States
If you live in a state with privacy laws, you may have certain rights about how your personal information is collected, used, and shared. If the law applies to us, we will respect your privacy rights, which include:
- Right to Know: You can ask us for a copy of the personal information we have about you.
- Right to Deletion: In some cases, you can ask us to delete your personal information. We may not be able to delete it if we need it for legal reasons or to complete a transaction. If we can’t delete it, we will explain why.
- Right to Correct: You can ask us to correct any inaccurate information we have about you.
- Right to Portability: You can request a copy of your personal information in a portable and secure format.
- Right to Opt-Out: You can opt out of targeted advertising, sale of your personal information, or profiling (using your data to make decisions that affect you). If you want to opt out, you can contact us using the methods listed on our website.
- Right to Appeal: If we deny your request, you may have the right to appeal our decision.
- Right to Non-Discrimination: Exercising your privacy rights won’t affect your access to our services, but it may limit some features.
How to Submit a Request: To exercise these rights, we will need to verify your identity before processing your request. You can also authorize someone to make a request for you, but they will need to provide proof of authorization. We may use a third-party service to verify your identity, and in some cases, we may have to deny your request, but we’ll explain why.
To exercise your rights, contact us using the methods below. If you want to opt out of the sale of your personal information, contact us using the methods listed on our website.
How We Protect Your Personal Information
We use a variety of technical controls to help protect your personal information from unauthorized access, use or dissemination consistent with applicable data protection laws.
In addition, access to sensitive personal information is limited to those individuals and agents having a need to know.
When we engage a third-party service provider to collect or otherwise process personal information on our behalf, the third party is selected carefully and will be required to have appropriate security measures in place.
Contact Us
RIACT is the data controller of your personal information.
If you have any questions or concerns about this Privacy Policy or wish to make a complaint in the case you believe your personal information was not respected, please contact us at (480) 999-2353 or at Support@RIACompTech.com.